1) Which items are selling best?
- tube
- panel lights
- LED strips
- spot and bulb
- controllers
2) Which is your main market?
Our products are mainly exported to Europe and North America, where high-quality LED products are needed. And sales volume is about 70%-80% of our total sales in this area. Market demand is rising
in other regions too and we are also actively promote to other regions.
3) which chips are used usually in your LED products?
For high power LED luminaires we mainly use EPISTAR, Lextar and SANAN LEDs, and also some Philips as well. we also consider
to use more multi-chip LED brands like Bridgelux and Sharp, as the multi-chip technology will be intensively used by manufacturers.
4) How can I use one controller to control a 50meters light strip?
LED lamps are in low voltage work, therefore, if the connection is too long, it will reduce the voltage, so the brightness will be
reduced accordingly. In order to solve this problem, you need to put an amplifier for each 5 meter light stripe to keep all the
same LED brightness. Therefore, 50 meters LED strip requires 9 amplifier.
5) Why does the same size SMD have different brightness?
Yes, because the brightness depends on the chip size and packaging technology. The same brand of chips also have different
sizes, For 3528, we have 2 size chips: 8 * 15 (normal brightness) and 9 *20 (Higher brightness).
6) What is lead time?
Usually, it will take approx two weeks to finish it. and if the order is large, it may be extended for more time. And it will take
much time to produce the customized products.and the specific lead time depend on the quantity and specific requests for
the products.
7) Can your company provide customized LED strips or OEM product?
Yes, our company have obtained much experience to do the customized products over many years development, and we
have the ability to produce according to your requirements including: size, design, label, package and so on.
8) how about your product warranty?
We provide 3 years of quality assurance, individual customized products can provide 5 years warranty. During the warranty
period, we will provide the damaged parts free for your replacing or repairing
9) Are your LED strips designed by yourself?
Yes, All of our LED strips are designed by our company itself. We have a professional design team to deal with it.
10) How to buy your LED strips?
Just send e-mail to sales@knplighting.com, We'll reply you within 12 hours,or call us directly+86-574-82870727.